I have a complaint

Unfortunately, it can sometimes happen that something goes wrong, for example that an order is damaged during transport. Of course we want to solve that for you! Together we will find a solution.

You can email your message to info@kunstmeesters.nl. If you are still not satisfied with the solution, it is possible to register the dispute for mediation via WebwinkelKeur via https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil .

As of 15 February 2016, consumers in the EU can also file complaints via the European Commission's ODR platform. This ODR platform can be found at http://ec.europa.eu/odr . If your complaint is not yet being handled elsewhere, you are free to file your complaint via the European Union platform.