Unfortunately, it can sometimes happen that something goes wrong, for example that an order is damaged during transport. Of course we want to solve that for you! Together we will find a solution.
You can email your message to info@kunstmeesters.nl. If you are still not satisfied with the solution, it is possible to register the dispute for mediation via WebwinkelKeur via https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil .
As of 15 February 2016, consumers in the EU can also file complaints via the European Commission's ODR platform. This ODR platform can be found at http://ec.europa.eu/odr . If your complaint is not yet being handled elsewhere, you are free to file your complaint via the European Union platform.Thanks for subscribing!
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