Returns and Refund Policy

Not satisfied with your order? Register your return via this link. Please state your order number on the packaging and return the package to:

Art Masters

Diemewei 4218

6605 XD Wijchen

Within what time frame do I have to return?

You have 30 days after receiving your order to cancel the order and register the return.

You then have another 14 days to return the product.

We will refund the purchase amount within 14 days of your registration.

Returns Conditions:

To ensure that the goods are eligible for return, you must ensure that:

• The goods were purchased within the last 30 days
• The goods and packaging are reasonably undamaged
• The goods are, as far as possible, in the original packaging

If the product is damaged or the packaging is damaged more than necessary to try the product, we can pass on this reduction in value of the product to you. So treat the product with care and make sure that it is well packaged when returning it.

Returning goods

You are responsible for the cost and risk of returning the goods to us.

Did you receive a damaged product?

Send some photos of the damage and the (undamaged) packaging to info@kunstmeesters.nl. After it has been determined that the damage occurred outside the customer's fault, you will usually receive a new product within 5 working days.

Contact

If you have any questions about our returns and refunds policy, please contact us by email at: info@kunstmeesters.nl